Cancellation Policy

How to Cancel an Order

Cancellation within 24 hours

If you wish to cancel your order, please email us at support@veken.co.uk within the first 24 hours.

Our team will help you find a solution.

Order Cancellation Confirmation

Once your order is cancelled, you will receive a confirmation email.

If you do not receive a cancellation confirmation email, please contact us at support@veken.co.uk with your order number (#), and we will check the status for you.

Difficulty Cancelling an Order Including a Gift Card

If your order includes a gift card, please email us as soon as possible at support@veken.co.uk.

Include your order number (#) and specify your request for cancellation or modification.
Our team will assist you promptly.

We thank you for your understanding and remain at your disposal for any questions or concerns.

For any questions regarding our cancellation policy, please email us at support@veken.co.uk.